FAQ

How long will my order take?
Orders usually process in 1–3 business days. Delivery is about 3–7 business days for items from a U.S. warehouse and 7–20 business days for items from our international partner warehouses. Each product page shows its own estimate.

Will I get tracking?
Yes. We email tracking as soon as your order ships. Items in one order may ship separately, each with its own tracking.

Where do you ship?
We currently ship to addresses in the United States.

Can I change or cancel my order?
Email us within 12 hours of ordering and we'll try. Once an order has shipped, it can't be changed or cancelled.

What if my item arrives damaged or isn't right?
Email info@ccsupplygroup.com within 7 days of delivery with photos or a short video, and we'll replace it or refund you. See our Refund & Return Policy for details.

Can I return something I don't want?
Yes, within 30 days if it's unused and in its original packaging. Contact us first for approval. Details are in our Refund & Return Policy.

Are your products tested?
We look closely at every product before listing it, and we describe it as it is. We'd rather you know what to expect.

How do I contact you?
Use our Contact page or email info@ccsupplygroup.com. A real person answers, usually within 1–2 business days.

Ordering limitations:

We reserve the right to limit quantities per person, household or order, and to review or cancel any order that appears to be placed for resale or abuse. Orders of more than [2] units of the same item are subject to review.